terms & conditions

Terms and Conditions


Booking and Cancellations

Important notes:

  • Transfers to and from Liberia airport are not included. Please feel free to ask for arrangements.
  • Rack rate does not include sales tax. Please add 13% Costa Rican sales tax.
  • Children from 6 and up are allowed all year long.
  • Maximum 2 people per suite. $100.00 extra per night per only one additional person.
  • Check in: 12:00 pm – Check out: 3:00 pm
  • Discount available for full resort bookings.

Reservation and Cancellation Policies:

Due to our small number of villas, Kasiiya Papagayo requires a 100% deposit at the time of confirmation.

Cancellation Policies:

Applies for non-holiday seasons. The suites canceled 59 days or less prior to arrival are non-refundable unless the hotel is able to rebook the suite. If the villa gets sold, Kasiiya refunds 75% of the original deposit. “No shows” are non-refundable.

Holiday Season (December 20 to January 10):

Kasiiya Papagayo requires a 100% deposit at the time of confirmation. The suites canceled are non-refundable.


Information Handling Policies:


Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.

How the information is used

The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services.

Visitor options

If you have subscribed to our newsletter, you may unsubscribe by following the instructions which are included in e-mail that you receive.


Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

Private property

Please note that kasiiya is a private residence and not a hotel. 

Something magical is happening at Costa Rica's best kept secret. We are currently enhancing Kasiiya and will soon be releasing limited availability for late 2018. Until then, join us on our exciting journey...

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