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Terms & Conditions

Terms & Conditions

Booking and Cancellations

Important notes:

  • Transfers to and from Liberia airport are not included. Please feel free to ask for arrangements.
  • Rack rate does not include sales tax. Please add 13% Costa Rican sales tax.
  • Children from 6 and up are allowed all year long.
  • Maximum 2 people per suite. $100.00 extra per night per only one additional person.
  • Check in: 12:00 pm – Check out: 3:00 pm
  • Discount available for full resort bookings.

Reservation and Cancellation Policies:

Due to our small number of villas, Kasiiya Papagayo requires a 100% deposit at the time of confirmation.

Cancellation Policies:

Applies for non-holiday seasons. The suites canceled 59 days or less prior to arrival are non-refundable unless the hotel is able to rebook the suite. If the villa gets sold, Kasiiya refunds 75% of the original deposit. “No shows” are non-refundable.

Holiday Season (December 20 to January 10):

Kasiiya Papagayo requires a 100% deposit at the time of confirmation. The suites canceled are non-refundable.